Privacy Policy

Privacy Policy - the basics

At Scoopidy Poop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your basic contact data when you use our services.

1. Information We Collect

We collect basic contact information necessary to provide our pet waste removal services. This typically includes:

Contact Information: Your name, address, email address, and telephone number.
Service Details: Information about the services you request, such as the frequency of visits and specific location details, to effectively carry out our services.

We aim to collect only the personal data that is necessary for the specific purposes outlined in this Privacy Policy. We do not typically collect special categories of personal data or other extensive personal information.

2. How We Use Your Information

We use your basic contact information for the following purposes:

To Provide Our Services (Contract Performance): To schedule and perform pet waste removal services at your property and manage your subscription. The lawful basis for this processing is the performance of our contract with you.
To Communicate With You (Legitimate Interests): To send you service reminders, updates, invoices, and respond to your inquiries related to our services. Our legitimate interest in providing efficient and effective services forms the basis for this processing.
For Marketing Purposes (Consent): If you have provided your explicit consent, we may send you promotional materials or information about new services that may be of interest to you. You have the right to withdraw this consent at any time.
To Comply with Legal Obligations: To meet any legal or regulatory requirements.

3. How We Share Your Information

We may share your basic contact information with the following categories of recipients:

Service Providers: Third-party companies that provide services on our behalf, such as email delivery or scheduling software, who are contractually obligated to protect your information in accordance with GDPR.
Business Advisors: Our legal, accounting, or other professional advisors where necessary.
Legal Authorities: If required by law, we may disclose your information to law enforcement agencies or other governmental bodies.

4. Data Security

We take reasonable measures to protect your basic contact information from unauthorised access, use, disclosure, alteration, or destruction. We strive to maintain the confidentiality and integrity of your data.

5. Data Retention

We will retain your basic contact information only for as long as necessary to fulfil the purposes for which it was collected, considering the following:

For the duration of your service agreement with us and for a reasonable period afterwards to manage your account, address any queries, and maintain necessary records.
If you have consented to marketing communications, we will retain your contact details for this purpose until you withdraw your consent.
As required by applicable legal and regulatory obligations.

6. Your Rights Under the GDPR

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal information:

The right to be informed: You have the right to receive clear and transparent information about our processing activities through this Privacy Policy.
The right of access: You have the right to request access to the personal data we hold about you (commonly known as a Subject Access Request).
The right to rectification: You have the right to ask us to correct any inaccurate or incomplete personal data we hold about you.
The right to erasure ('the right to be forgotten'): You have the right to request the deletion of your personal data in certain circumstances.
The right to restriction of processing: You have the right to request the restriction of the processing of your personal data in specific situations.
The right to object: You have the right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.
The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
The right to lodge a complaint with a supervisory authority: If you believe our processing of your personal data infringes the GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with the GDPR.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

via the contact us page on this website

Effective Date: The date that you provide us with this data

Important Reminders:

Legal Review: While this updated version considers your focus on basic contact information and GDPR, it is still essential to have it reviewed and adapted by a legal professional who specialises in data protection law in the UK to ensure it fully meets all legal requirements for your specific business practices.
Specificity: Ensure you replace the bracketed information with your actual business details and the specific security measures you implement.
Website Considerations: If you have a website, you will also need to consider a Cookie Policy and how you obtain consent for any non-essential cookies.
Third-Party Agreements: Ensure your contracts with any third-party service providers who handle your data include GDPR-compliant data processing agreements.

This updated privacy policy provides a more tailored approach based on your description of the data you hold. However, professional legal review remains a critical step